Heads up when you arrive!

Keep in mind that on changeover day, nearly 25,000 people will be arriving in the city, and we need to settle everyone into their accommodations within just a few hours. So, please be patient and make sure to follow the rules to help everyone get to their rooms as quickly as possible!

Check-in is a bit different this year: the process varies at almost every accommodation. That’s why it’s super important to carefully read through the info below and make sure you’re lining up at the right place. This will save you (and us 😉) a lot of time!

GENERAL RULES FOR THE BUILDINGS:

• For safety reasons, the elevators in the apartment buildings are turned off at night.
• In most apartment buildings, the room keys also open the storage unit assigned to your room.

DETAILED CHECK-IN PROCESS:

1. Upon arrival, the team leader presents the voucher and pays the full room deposit by bank card (physical)

2. The team leader receives the key.
3. The team can move into the room and check that everything is in order. If anything is missing or damaged, the team must report it to the Snowattack house manager (the house manager's name is displayed in every building). Otherwise, the deposit may be deducted for damages or missing items during check-out, which we cannot influence.
4. You will receive your ski passes and wristbands during check-in.

Check-in is possible after 5:00 PM everywhere; unfortunately, we cannot get the keys earlier!
For individual arrivals after 8:00 PM, please notify us in advance, as some receptions close at that time.

Les Clarines:

Check-in takes place at the Snowattack crew's desk at the accommodation's reception.

• The deposit can only be paid by card (€800 per apartment for 4-, 6-, or 8-person apartments; €1,000 per apartment for 10-person apartments).

L'Ours Blanc:

Check-in takes place at the accommodation's reception.

• Deposit: Payable by card (For a 4-person apartment: €400 per apartment, payable even for empty beds.)

• Residence Plein Süd:

  Check-in takes place at the accommodation provider’s reception with the Snowattack crew until 20:00.

  The deposit can only be paid by card (€400 per apartment regardless of apartment size; payable even if there are empty beds).

Hotels and Chalets 

Hotel Cote Brune:

• Check-in takes place at the accommodation's reception. Alternatively, the Snowattack crew will hand over the package after arranging by phone and paying the ski pass deposit.
• No deposit required.

Hotel Les Flocons

• Check-in takes place at the accommodation's reception. Alternatively, the Snowattack crew will hand over the package after arranging by phone and paying the ski pass deposit.
• No deposit required.

Hotel Les Melezes

• Check-in takes place at the accommodation's reception. Alternatively, the Snowattack crew will hand over the package after arranging by phone and paying the ski pass deposit.
• No deposit required.

Hotel Mounier:

• Check-in takes place at the accommodation's reception. Alternatively, the Snowattack crew will hand over the package after arranging by phone and paying the ski pass deposit.
• No deposit required.

Chalets:

• A French contact number for arrival will be sent 1–2 days before departure.
• Deposit: Always payable by card (€1500/chalet).
• After arrival, the Snowattack crew will deliver the wristbands to the chalets based on a phone arrangement

LOCATION MAP: Click HERE to view it!

Festival Travel International Kft. does not take responsibility for items left unattended or lost during unloading!

When unloading, please make sure that you don’t leave anything in the passenger area, as you won’t have access to it during the week!

The buses will be staged in a large parking lot outside Les 2 Alpes before entering the town.

Guides will keep you informed about whether your bus needs to wait. After unloading, buses must immediately return to the parking area at the entrance of the town to ensure there is enough space for the buses arriving later.

Cars will be staged in a large parking lot outside Les 2 Alpes before entering the town.

Only the room leader is allowed to enter the check-in point; all other members must wait outside.

At accommodations where bed linen was not included in the package price, the pre-ordered and pre-paid bed linens can be collected by the team leader at the check-in points until 8:00 PM. Renting bed linen on-site is not possible.