Check-Out Process and Rules for Potential Damages

You can return your ski passes at the Hotel Belambra Snowattack Ticket Point, but only during the following time frame: Friday, January 31, 2:00 PM - 7:00 PM!

The ski pass deposit will only be refunded during this period.

Early Check-Out:
If you plan to check out early, please notify your check-in point upon arrival. Without prior notice, the French staff will not inspect your room or refund your deposit, even if you leave early.

Expected Check-Out Process for Car and Bus Passengers:
Check-out will follow a predetermined order, which will be posted at the check-in points and at the entrances of buildings on Friday morning.
The order is determined by building blocks and floors, and deviations from the schedule are not allowed.

If the room is not ready for handover at the time specified in the check-out schedule, the French staff will deduct the entire deposit and will not return to inspect the room.

During the inspection of each apartment, a designated member of the French staff and one resident of the apartment must be present. The inspection will check for any damages and ensure the cleanliness of the rooms.

If the apartment is in order and no deductions are required, the French staff member will issue a voucher to the apartment leader. This voucher must be presented at the check-in point to collect the deposit. In case of deductions, the payable amount will be noted on the voucher, and the remaining deposit will be refunded at the reception after the deduction. Only team leaders are allowed to enter the check-in point.

The French staff will only accept apartments that meet the following criteria:

• Free of luggage and personal items
• Beds stripped of linens (linens must be returned to the reception!)
• Free of trash (including packaging, bags, food leftovers, etc.). Trash must be taken to the recycling bins, not left in hallways!
• Floors swept and mopped, refrigerator and oven cleaned, stovetop wiped down
• Dishwasher emptied and cleaned, kitchenware put back into cabinets clean
• Furniture, inventory items, and accessories intact and complete
• Keys returned in the correct quantity as received

Once the apartments are handed over, access to the rooms will no longer be allowed. The travel agency is not responsible for any belongings left behind.

The deposit is managed by the French accommodation providers, not Snowattack staff.

Passengers with airport transfers will receive detailed check-out instructions by Thursday evening.

The residents of the apartment share joint responsibility for it.
The residents of a specific corridor share joint responsibility for damages that occur in the corridor.
The residents of a specific apartment building share joint responsibility for damages that occur in the building.

Frequently Occurring Damages and Their Costs (may vary by building; the amounts below are for informational purposes only):

• Lost key: €150
• Upholstery and fabric cleaning in one room: €300
• Replacement of a lamp cover: €150
• Broken window glass: €400
• Damaged or torn curtains: €200
• Discharged fire extinguisher: €500
• Lock replacement due to door being kicked in: €400
• Lost remote control for covered garage: €100
• Cigarette burn: €200
• Damaged large bed: €700
• Damaged front door: €400
• Unstripped or left behind bed linen: €50
• Trash left in the corridor: €55 (charged to the nearest apartment in the corridor)
• Walking in ski boots in the corridor: €30 per occurrence
• Smoking odor detected in the room: €150 per apartment
• Failure to follow wellness area rules: €100 per person

Departure of buses from Les 2 Alpes:
The buses will leave on Saturday morning, February 1, 2025, and will arrive in Hungary early the next morning (Sunday dawn).

The buses will not stop in Briançon on the way back, so please ensure you purchase all food and beverages you need for the return journey while still in Les 2 Alpes!